Shipping policy

Shipping Policy – Fativelle

Thank you for shopping at Fativelle. Here is everything you need to know about our shipping process.

ORDER PROCESSING
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

FULFILLMENT
All products are fulfilled and shipped through our trusted partners. Once your order is dispatched, you will receive a confirmation email with your tracking number.

ESTIMATED DELIVERY TIMES
- United States: 5–10 business days
- Europe: 7–14 business days
- Rest of World: 10–20 business days

Please note these are estimates and actual delivery times may vary depending on your location, customs clearance, and courier delays.

SHIPPING COSTS
Shipping costs are calculated at checkout based on your delivery address and order weight.

Free shipping may be available for orders above a certain amount — please check our website for current promotions.

TRACKING YOUR ORDER
Once your order has shipped, you will receive an email with a tracking link. You can use this to monitor your delivery status in real time.

CUSTOMS & DUTIES
International orders may be subject to customs duties and taxes imposed by your country. These charges are the responsibility of the customer and are not included in the product price or shipping fee.

LOST OR DELAYED PACKAGES
If your package has not arrived within the estimated timeframe, please contact us at fativelle@gmail.com and we will investigate the issue.

Fativelle is responsible for customer support, order handling, and resolving any shipping-related issues to ensure a reliable experience for our customers.

Last updated: March 2026