Terms of service

Welcome to Fativelle. By accessing or using our website and placing an order, you agree to be bound by the following terms and conditions

1. GENERAL
Fativelle is an online retail store offering wellness and lifestyle products. We reserve the right to update these terms at any time without prior notice.

2. ELIGIBILITY
You must be at least 18 years old to make a purchase on our website. By placing an order, you confirm that you meet this requirement.

3. PRODUCTS & PRICING
- All prices are listed in USD and are subject to change without notice.
- We reserve the right to limit quantities or discontinue products at any time.
- Product images are for illustrative purposes and may slightly differ from the actual product.

4. ORDERS & PAYMENT
By placing an order, you confirm that all information provided is accurate and complete. We accept major credit cards and other payment methods available at checkout. Orders are processed within 1–3 business days.

5. SHIPPING
Orders are fulfilled and shipped through our trusted partners. Delivery times vary by location and are estimated at checkout. We are not responsible for delays caused by customs or courier services.

Fativelle is responsible for customer support, order handling, and resolving any issues related to purchases made on this website.

6. RETURNS & REFUNDS
Please refer to our Return & Refund Policy for full details on eligible returns and the refund process.

7. INTELLECTUAL PROPERTY
All content on this website, including logos, text, images, and product descriptions, is the property of Fativelle and may not be reproduced without written permission.

8. LIMITATION OF LIABILITY
Fativelle shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. GOVERNING LAW
These terms are governed by applicable law. Any disputes shall be resolved through good-faith negotiation before pursuing legal action.

10. CONTACT US
For any questions regarding these terms, please contact us at: support@fativelle.com

Last updated: March 2026